DELIVERY DETAILS

Our standard delivery charges are:

Items up to 2Kg (or small parcels) are sent by Royal Mail to any UK postcode: £2.95

Items up to 5Kg or medium parcels) to any UK postcodes: £3.95

Items up to 30Kg (or large parcels) to most UK postcodes: £5.95

Unfortunately some items are too large to be sent via Royal Mail even if under the weight limit. These items must be sent via courier and as a result the price is £5.95.

Exceptions:

• Northern Island: (Although we would love to offer the same rates as for mainland UK, our couriers charge us significatly more.)
  • Up to 2Kg: £2.95
  • Up to 5Kg: £3.95
  • Up to 6Kg: £10.00
  • Up to 8Kg: £12.00
  • Up to 10Kg: £13.00
  • Up to 20Kg: £15.00
  • Up to 30Kg: £25.00

• Scottish Highlands:
  • Up to 2Kg: £2.95
  • Up to 5Kg: £3.95
  • Up to 6Kg: £10.00
  • Up to 8Kg: £12.00
  • Up to 10Kg: £13.00
  • Up to 20Kg: £15.00
  • Up to 30Kg POA

• Scottish Islands:
  • Up to 2Kg: £2.95
  • Up to 5Kg: £3.95
  • Up to 6Kg: £10.00
  • Up to 8Kg: £12.00
  • Up to 10Kg: £13.00
  • Up to 20Kg: £15.00
  • Up to 30Kg POA

Prices to all of our current destinations are automatically calculated during the checkout proceedure.

Although we make some effort to automatically calculate prices for destinations such as France the price may not be correct as the couriers base prices on size as well as weight. If the price is different we will contact you.

How  To Calculate Carriage

We despatch by either Royal Mail or one of several recognised courier services. The despatch method will be shown at checkout and depends on the size and/or weight of your items. Our  contracted delivery services price deliveries by either actual weight or volumetric weight (a size relative measurement of the packages space used). If your items in total make a weight or package small enough to post by Royal Mail then the delivery charge is £2.95 or £3.95 depending on weight/size including the cost of post and packaging and this applies to all UK postcodes.

If we despatch by courier this means the total charge for courier delivery and packing materials will be £5.95 but excludes courier delivery to offshore UK, Highlands & sometimes Central London. If your delivery is to one of these areas you will probably already know that all couriers surcharge your area. In these instances you can still buy and checkout and a member of staff will contact you to advise the best price we find for delivery to you and if there is any extra charge.

Continental Deliveries

We can despatch to most EU postal areas but suggest you contact us for a quote if your area is not listed in our drop down delivery box at checkout as there are many variables in costing. Most commonly we send many items to Eire, France, Belgium, Netherlands and Spain at very reasonable rates and would be pleased to assist your purchase by pricing deliveries to these regions. Please Contact Us for more details. Clients in Eire and France can now  buy their camping, caravan and campervan accessories with  carriage priced online. We will shortly be adding checkout for delivery to Spain, Germany, Belgium and Holland. 

When Will My Items Arrive

 We aim to deliver your order in the fastest possible time. In most cases we despatch same or next day but occasionally need time to restock our warehouse or get a special order item in for you. The order and checkout sections now give you an estimate of when to expect many items as you place your order - so even if the item is not in our current inventory on site, or at our warehouse, you get an initial idea of when it will be available to you. We will usually try to contact you if there is any undue delay due to seasonal or stock variations. Please bear in mind that couriers do not operate during weekends and bank holidays, although royal Mail will often deliver standard size packages on Saturdays. Offshore and overseas deliveries can take a little longer than mainland Uk service.

We will inform you by email when we have dispatched your items and when you are likely to receive them, couriers are not able to specify delivery times but with most courier despatches we provide you with tracking numbers to help guage when your items will arrive. We are unable to provide tracking for some Royal Mail deliveries at present but we will be offering this service very soon.